Privacy Policy

Brand: JEM GLOBAL — www.jemglobal.com
Contact: customerservice@xtremecables.com | (844) 777-9601
Last updated: September 11, 2025

1. Introduction

JEM GLOBAL (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your choices regarding that information.

2. Information We Collect

  • Information you provide directly: name, shipping and billing addresses, email, phone number, payment details (processed by third-party payment processors), order history, customer service communications.

  • Automatically collected information: device and browser information, IP address, pages visited, referral data, cookies and similar technologies.

  • Third-party sources: data from social logins, advertising partners, analytics providers, and public sources.

3. How We Use Your Information

  • Process and fulfill orders, manage returns, and provide customer service.

  • Communicate about orders, products, services, promotions, and policy updates.

  • Improve our website and offerings, prevent fraud, and maintain security.

  • Personalize content and marketing (where you’ve consented).

4. Sharing & Disclosure

  • Service providers: payment processors, shipping carriers, cloud hosting, email and marketing platforms, and fraud prevention services.

  • Legal requirements: we may disclose information to comply with legal obligations or in response to valid government requests.

  • Business transfers: if we merge, are acquired, or sell assets, personal data could be transferred as part of that transaction.

  • We do not sell personal information for monetary gain.

5. Cookies & Tracking

  • We use cookies and similar technologies to operate and improve the site, analyze usage, and support marketing. You can control cookie preferences through your browser or our cookie settings (if available).

6. Your Rights

  • Depending on your jurisdiction you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. Contact customerservice@xtremecables.com to exercise these rights.

7. Security

  • We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is 100% secure.

8. Children

  • Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Transfers

  • Personal data may be processed or stored in the U.S. or other countries where we or our service providers operate.

10. Contact & Changes